Frequently Asked Questions
FAQs: Identification Card (ID) and Driver License (DL) Services
Yes, we will provide you with a temporary paper credential that is valid for 30 days and you will receive hard copy in the mail. (temporary credential will have watermark indicating “not valid for identification purposes”)
No, anyone can get an ID as long as you have proper documents.
US Birth certificate or US Passport AND Social Security Card, OR US Birth Certificate and one proof of address (must know social security number)
Click link for full list of identification requirements. https://apps.azdot.gov/files/mvd/mvd-forms-lib/96-0155.pdf
The Arizona Travel ID is the credential that complies with the federal REAL ID Act of 2005. It is available as both a driver license and identification card. There is a gold star embedded in the card to show that the cardholder has provided added proof of identification to ensure the license or ID meets strict federal requirements.
Click link for full list of identification requirements for travel ID/DL.
Yes, we can issue the travel credential no appointment necessary.
Yes, we perform testing for vehicle and motorcycle permits.
Yes, we can issue the permit credential, as long as identification requirements are met.
Yes, we conduct road tests, no appointment necessary. Please arrive by 5:00 pm for these services. Some of our locations are capable of testing 3-point while others offer parallel parking. Our 16th St location offers both parking tests. Please contact the location to verify which is offered, if tester has a preference.
We do not do appointments, it’s a first come first serve basis. For road test testing please arrive by 5:00 PM.
Yes, we can renew driver licenses.
Once all requirements have been met, we can reinstate driver license or driver’s privileges. Please stop by our location to have your record reviewed.
No, unfortunately due to system updates we are unable to process ID/DL services. However, we are still opened for Title and Registration Services.
Yes, all of our locations can process picture updates.