Frequently Asked Questions
FAQs: Identification Card (ID) and Driver License (DL) Services
Yes, we will provide you with a temporary paper credential that is valid for 30 days and you will receive hard copy in the mail. (temporary credential will have watermark indicating “not valid for identification purposes”)
No, anyone can get an ID as long as you have proper documents.
US Birth certificate or US Passport AND Social Security Card, OR US Birth Certificate and one proof of address (must know social security number)
Click link for full list of identification requirements.
The Arizona Travel ID is the credential that complies with the federal REAL ID Act of 2005. It is available as both a driver license and identification card. There is a gold star embedded in the card to show that the cardholder has provided added proof of identification to ensure the license or ID meets strict federal requirements.
Click link for full list of identification requirements for travel ID/DL.
Yes, we can issue the travel credential no appointment necessary.
Yes, we perform testing for vehicle and motorcycle permits.
Yes, we can issue the permit credential, as long as identification requirements are met.
Yes, we conduct road tests, no appointment necessary. Please arrive by 5:00 pm for these services. Some of our locations are capable of testing 3-point while others offer parallel parking. Our 16th St location offers both parking tests. Please contact the location to verify which is offered, if tester has a preference.
We do not do appointments, it’s a first come first serve basis. For road test testing please arrive by 5:00 PM.
Yes, we can renew driver licenses.
Once all requirements have been met, we can reinstate driver license or driver’s privileges. Please stop by our location to have your record reviewed.
No, unfortunately due to system updates we are unable to process ID/DL services.
Yes, all of our locations can process picture updates.
FAQs: Title & Registration Services
You can apply for an abandoned vehicle, if you come to our office, we can provide you with the form and we also schedule to do a Level I Inspection.
You may process a Bonded Title. The Bonded Title process can be used when the customer is unable to present proper ownership documents. Prices and length of the process may vary depending of what documents do you have, value of the vehicle, in state or out state vehicle. We do offer Bonded Title Services.
You will need to bring in the vehicle title along with your ID/DL and passed emissions test (if applicable). Additional paperwork might be required, depending if vehicle was bought from a dealer, signed by power of attorney etc. Stop by our office for more information.
In order to obtain a temporary permit you must first qualify for it. If vehicle is under your name, you don’t need additional documentation. If vehicle is not under your name, you will need to bring in paperwork showing you purchased vehicle.
If the vehicle qualifies for a temporary permit, you can obtain up to three 3-day permits or one 30-day permit every 12 months.
If you are the registered owner all you need to renew your registration is your ID/DL. If vehicle is not registered under your name you will need to bring in renewal notice or have the same last name and address as registered owner.
Yes, you may obtain a lost/stolen license plate replacement at our offices.
We do Level I Inspections. Level II/III Inspections must be performed at an MVD state office.